Table of Contents

FAQ

  1. How to report the problem？
  2. How to respond my problems by taking a screen capture?

Security

  1. Will the System Manager Request User to Provide Mailbox Password?
  2. Does the School have Daily Traffic Limitation？

DormNet

  1. Please Respect Intellectual Property Rights.
  2. How to apply for the NTHU Dormitory Internet？
  3. Cant connect to website for apply the NTHU DormNet. {{wiki:new.png}} {{wiki:notice.png}}
  4. How to setup Network TCP/IP？
  5. Procedures for applying the NTHU student Dormnet account.
  6. Abused Network Usage Processing report.
  7. About Computer and Internet Fees.
  8. How to apply DormNet if i am a short term exchange student.

Mail

Anti-spam and mail reporter

  1. How Do I Log into Mail Reporter?
  2. How Do I Find Mail in the Mail Reporter?
  3. Can I Recover Deleted Mail?
  4. How do I forward Email to another email account or download mail?
  5. How do I manage the customized blacklist and whitelist in the Anti-Spam System?
  6. How Do I activate or deactivate the spam filter?
  7. How Do I activate or deactivate periodic notification mails?
  8. How Do I Report Spam or Valid Mail Missed by the System?
  9. IE Content Has Been Blocked, Cannot Resend Mail
  10. Why Aren’t All University IPs and Senders on the System White-listed?
  11. What Are the Explanations for Emails being Blocked or Passed by the Mail Reporter?{{wiki:new.png}}
  12. Why Do I Not See the Daily “Anti-Spam Notification” in the Mail Reporter?{{wiki:new.png}}
  13. About “failed resend” in the anti-spam notification screen{{wiki:new.png}}

Mail Box

  1. How do I apply for an e-mail account?
  2. How do you reset your email password?
  3. Mail forward and vacation autoreply?
  4. Why Did I Not Receive my Email?
  5. What is the Storage Capacity of the Email Account Provided by the Center?
  6. How Do I check Mailbox Status?

Wireless Network

  1. How to apply for a campus wireless LAN account?
  2. How do I use campus wireless network?
  3. Range of Campus WiFi
  4. Campus Wireless LAN Authentication Method
  5. Changing Campus Wireless LAN Account Password
  6. How do I access WiFi during inter-school roaming?
  7. Why can't I get an IP address or export the authentication page when accessing campus WiFi?