For a NTHU user (including students, faculty, and staff), you have the following two ways to reset your email password:
Via Academic Information Systems (AIS), you can reset it without using your old email password. (Recommendation)
By using your old email password, you can reset a new password.
1. Login AIS
-
Enter your AIS password.
Select “Computer and Communication Center Services” first, and then “Division of Network Systems”.
Click the
URL “Division of Network Systems” on the right frame, and then your browser will be redirected to the service portal of
Division of Network Systems
Failed to redirect to the service portal
Succeed in redirecting to the service portal
2. Reset your email password
Select
“Mailbox Service” according to which kind of mailbox you own, and then
“Set the password for …”
Check your account and data, and then enter your new password on the two fields of “New Password” and “Confirm.”
1. Log on the portal with your mailbox password
-
Enter your
“Email account,” “Password,” and the
“Verification code,” and then click
“Login.”
2. Reset your email password
Select
“Mailbox Service” according to which kind of mailbox you own, and then
“Set the password for …”
Check your account and data, and then enter your new password on the two fields of “New Password” and “Confirm.”
If you forgot your AIS password, please click “
