[中文版]

Reset your email password

For a NTHU user (including students, faculty, and staff), you have the following two ways to reset your email password:

  1. Via Academic Information Systems (AIS), you can reset it without using your old email password. (Recommendation)
  2. By using your old email password, you can reset a new password.
  1. Enter your AIS password.
    • {{wiki:notice.png}} If you forgot your AIS password, please click “Forgot your password?” below “login” on the page of AIS system for help.


  2. Select “Computer and Communication Center Services” first, and then “Division of Network Systems”.
  3. Click the URL “Division of Network Systems” on the right frame, and then your browser will be redirected to the service portal of Division of Network Systems https://ua.net.nthu.edu.tw/
    • If the following message appears, it means that the URL is expired due to over the valid period of 2 minutes after its generation. Please click the “Division of Network Systems” on the left menu (or login AIS again) to generate another valid URL.

2. Reset your email password

  1. Click 「電子郵件服務(Email Services)」, and then click 「信箱服務選單(Mailbox Service)」.
  2. Click 「設定密碼(Set password)」 in the right side.
  3. Check your account and data, and then enter your new password on the two fields of 「新密碼(New Password)」 and 「新密碼確認(Confirm)」.
    • Too short or too weak passwords are not allowed!
    • The new password will work in 5 minutes.

1. Login the portal

  1. Enter your 「帳號(Email account)」, 「密碼(Password)」, and the 「驗證碼(Validate)」, and then click 「登入(Login)」

2. Reset your email password

  1. Click 「電子郵件服務(Email Services)」, and then click 「信箱服務選單(Mailbox Service)」.
  2. Click 「設定密碼(Set password)」 in the right side.
  3. Check your account and data, and then enter your new password on the two fields of 「新密碼(New Password)」 and 「新密碼確認(Confirm)」.
    • Too short or too weak passwords are not allowed!
    • The new password will work in 5 minutes.