Voicemail Usage

1. Application

  1. Please go to the download page to download the Application form →The Application form for Extension Service
  2. After completing the form, please have the form signed by your department/division head and stamped with the department/division stamp, then sent it to the 2nd floor in the Computer and Communications Center(Abbrev. CCC).

2. Description: When CCC released the voicemail function, leaving a message steps as below

  1. Call 03 - 5715131 and dial Ext. No. :
    When the line is busy or no answer, please leave a messages after hearing “Beep” tone.
  2. Campus extension-to-extension calls or direct dialing to 5731XXX, 5742XXX and 516XXXX from an outside-line:
    If no answer, after hearing “Beep” tone , please dial “# and last 5 number of the Tel No.”, and then leave a message. If the line is busy, it is not allowed to leave a message.

3. Setting : function setting will depend on needs

  1. Calling 03- 5715131 and then dialing an extension No. can leave a message on the extension without any setting.
  2. For campus extension-to-extension calls or direct dialing to 5731XXX, 5742XXX and 516XXXX from an outside-line, the setting of voicemail functions is as follows:
    1. Set: pick up the phone and dial *6 36168.
    2. Cancel: pick up the phone and dial #6.
  3. Notice :
    1. Telephone function *6 and *3 cannot be set simultaneously.
    2. function *6 has two functions : (*6 36168)If no answer, after 6 ring tones , the call will be transferred to the voicemail automatically and (* 6 and the designated Ext.) after 6 ring tones, the call will be transferred to the designated extension.
    3. function *3 : can answer your phone call automatically
    4. Should the switch system be shut down due to maintenance or power outage, the functions *6 and *3 will become ineffective, Please set them again.

4. How to get a voicemail message?

  1. From a phone set outside campus to get voicemail messages:
    Call NTHU Tel. No. 03- 5715131 → dial * and extension → dial password ( the original password is # ).
  2. From a campus extension to get voicemail messages:
    Dial Ext. 36000 → Dial your Ext. → dial password ( the original password is # )

5. The flowchart of retrieving voicemail messages is as follows:

The flowchart of retrieving voicemail messages